Book a demo

Service check-in software for car dealerships

GTS Auto guides every service visit from arrival to departure. The advisor checks the car in on a tablet, the customer signs the job card on screen, and your DMS is updated at each step.

Book a demoSee the 3 stages

13 dealership roles and 11 signature points on one job card.

Every service order in one window

Advisors see each car and its status. Open an order to walk round the car with the customer, answer the check-list and mark damage before the work is agreed. See the features

One visit in 3 stages. Each is reviewed before the next.

1Check the car in together

Service advisor and customer

Find the car by VIN, registration or name, walk round it and agree the work.

  • Find the car by VIN, plate or name
  • Walk round it: check-list and damage
  • Agree the work, signed on screen
  • The order goes to the DMS

Checked before the workshop. A second person reviews the check-in.

CA 482
Vehicles
  • CA 482-917, Polo 1.0 TSIMokoena
  • CA 482-203, Tiguan 2.0 TDINaidoo
  • CA 482-660, Amarok V6Van Wyk
Search by VIN, registration or name

2Track every workshop job

Technician

Each job has its own timer. Technicians add notes, photos and their check-list.

  • The car is assigned to a technician
  • Time is tracked for every job
  • Notes, voice notes and photos added
  • The technician signs the work

Checked before handover. Finished work is reviewed before the call.

Order 24809, Amarok V6
2 of 5
  • Oil service, 0:42
  • Brake pads, front, 1:05
  • Wheel alignment
  • Technician check-list
  • Technician signature

3Hand the car back, signed

Service advisor and customer

The customer signs for the work done. The job card goes to the DMS and by e-mail.

  • The advisor explains the work done
  • The customer signs the final job card
  • Documents e-mailed, job card to DMS
  • Keys handed back to the customer

Visit closed. The service manager closes it, history kept.

Check-out, order 24798
3 of 5
  • Work explained to the customer
  • Final job card signed
  • Job card sent to the DMS
  • Documents e-mailed
  • Keys handed back

What happens on screen. Five parts of the visit you can try here.

A check-in done together, at the car

The advisor meets the customer at the car with a tablet, finds the vehicle by VIN, registration or name, and walks around it together. Existing damage is marked on the vehicle drawing and backed up with photos and video, so there are no surprises at check-out.

  • Check-lists per department: main shop, body shop and technician
  • Switch, text, list and slider answers, with mandatory items and autosave
  • Import and export check-lists between dealerships
  • Open campaigns, service history and warranty status shown by VIN
Check-list · Main shop8 categories
1
Warning lights on dashboard *Switch
Mandatory items left2
Job cardOrder 24816 · Hatchback · CA 482-911
Waiting for consent
Minor service, 45 000 kmPackage
Front brake padsRecommended
Authorised amount4 850.00
Customer
Sign here
Service advisor

Agreed and signed on screen, no paper

Before the customer leaves the car, they agree the work on screen: consent, authorised amounts and signature in one place. At check-out they sign again for the work done, and the signed job card goes straight to the DMS.

  • Terms, data processing and marketing consent ticks
  • Separate authorisations for additional work
  • Customer, advisor and technician signatures through to final handover
  • Job card, check-list, summary and invoice e-mailed to the customer
Order 24816TechnicianIn work
Front brake pads
0:18

Technicians record the work as they do it

Each job has its own timer. Technicians pause with a reason, flag a waiting customer, fill their check-list and leave text or voice notes with photos, then complete and sign the order.

  • Time per job with pause reasons and a work report
  • Voice notes, photos and video attached to the job
  • Workshop planners assign orders to technicians in bulk

Nothing moves on without a check

Between check-in, the workshop and check-out, a second person reviews the car against your own check items. If something isn’t right, it goes back with a reason, so the customer only sees the finished result.

  • Check items configured per dealership
  • Who ticked each check, and when
  • Every return and round kept in the order history
Review before handover3 of 4 checks
All jobs completed and signed09:41
Technician check-list complete09:42
Road test done09:44
Vehicle cleaned—
Returned 1×Round 2 · reason: brake fluid level not recorded

See how every dealership is doing

The dashboard and per-dealer statistics show order volume, check-in times, damage found, e-signed job cards, orders sent to the DMS, and additional work approved or rejected.

  • Orders per dealer and over time
  • Check-in duration and check-list results
  • Read-only observer access for reporting and audit
Statistics
DealerOrdersE-signedSent to DMSAvg check-in
North18498%100%11 min
City14295%99%13 min
Coastal97100%100%9 min

GTS Auto works on top of your DMS

GTS Auto is not a dealer management system. It is the service reception and workshop layer on the one you already run, connected through the VeloX Integration Platform.

  • Orders, customers, vehicles and jobs come from the DMS
  • Mileage and the signed job card go back to it
  • Open campaigns and warranty status shown by VIN
Read about the VeloX Integration Platform

One platform for brands and dealerships

One installation serves many brands and dealerships, each with its own settings, branding and check-lists. Everyone works in the browser, on tablets and desktops.

  • 13 roles, from service advisor to brand admin
  • Permissions scoped to brand and dealership
  • Two-factor authentication and password policies

A demo with your own check-lists

We walk you through a full service visit in GTS Auto, from check-in to handover, set up the way your dealership works.

We reply by e-mail to arrange a time.